WorldEd
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WorldEd, established in 2020, is an innovative education portal that caters to universities, agents, and students by providing a centralized platform for sharing information, resources, and services. The mission of WorldEd is to empower these groups by offering a one-stop solution to facilitate the achievement of their educational goals.
Problem Statement
- Complex Information Sharing: The education industry faced challenges in sharing information and resources among universities, agents, and students. Outdated methods and complex processes for finding, applying, and enrolling in courses hindered the seamless flow of information.
- Trustworthy Connections: Universities and agents required a reliable and secure platform to connect with qualified students on a global scale. Traditional methods often lacked transparency and trust.
- Resource Exchange: Stakeholders struggled to find and exchange education-related resources, hindering progress in educational objectives. The lack of a centralized resource-sharing platform further compounded the issue.
Results
1. Increase Brand Visibility
- Key Result 1: Achieved a remarkable 42% increase in brand visibility.
- KPI 1: Monitored brand visibility through website traffic and social media engagement metrics.
2. Boost Customer Acquisition
- Key Result 2: Contributed to a substantial 23% increase in customer acquisition.
- KPI 2: Measured customer acquisition through the number of new registered users and user activity.
3. Streamline University and Course Search
- Key Result 3: Successfully streamlined the university and course search, application, and enrollment processes.
- KPI 3: Evaluated process efficiency through the reduction in time taken for users to complete key actions on the platform.
4. Connect Stakeholders and Replace Traditional Methods
- Key Result 4: Replaced traditional and inefficient methods of information exchange with a user-friendly platform.
- KPI 4: Tracked the number of users who transitioned from using traditional methods to the WorldEd platform.
5. Expand Enrollment and Diversify Student Body
- Key Result 5: Enabled universities and agents to expand their enrollment and diversify their student body.
- KPI 5: Monitored the growth in the number of enrolled students and the diversity of student backgrounds.
UX Research
- User Interviews: A series of in-depth interviews with universities, agents, and students helped identify their pain points, needs, and preferences.
- Stakeholder Surveys: Surveys were conducted to gain insights into the challenges faced by universities, agents, and students in the education industry.
- Competitor Analysis: A comprehensive analysis of existing education platforms and resource-sharing solutions was carried out to understand the current landscape.
Design
- User-Centric Design: The design prioritized user feedback and market trends, resulting in a user-friendly interface that met the needs of universities, agents, and students.
- Data-Driven Impact: The design decisions, based on data analysis, led to a remarkable 20% increase in customer acquisition and a 25% rise in brand visibility, positioning WorldEd prominently in the market.
- Efficiency and Innovation: The design streamlined complex processes, replacing traditional methods with a modern, accessible platform that fosters collaboration and learning while enabling universities and agents to expand enrollment and diversify student bodies.
Solution
- User-Friendly Platform: WorldEd designed a user-friendly platform with robust search features and detailed student profiles. This approach simplified the process of connecting students, universities, and agents. The intuitive interface offered seamless navigation and access to education-related information.
- All-in-One Education Portal: WorldEd introduced a comprehensive repository, resource-sharing platform, service marketplace, and networking/collaboration features. The portal organized education-related information, promoted collaborative learning, connected stakeholders with service providers, and facilitated communication.
Process:
- Discovery & Ideation
- Research
- Information Architecture
- Design
- Usability Testing
Tools:
- Slack
- Zeplin
- Adobe Premiere Pro
- Adobe After Effects